X Appliance Inc.Services / Washers
Washer repair
Top-load, front-load, stacked or an all-in-one washer-dryer: if it won't drain, won't spin, leaks or bangs its way across the floor, we'll find out why. Serving Haldimand County, Hamilton, Brantford and nearby.
- Certified technician
- Insured
- Close to 10 years
- Family-owned
- Flat-rate pricing
It always seems to quit with a full tub
Most washer calls start the same way: a drum full of water and a load of soaking clothes. Before you start bailing, try the checks further down this page. A lot of washer trouble starts with something small, like a clogged drain filter, a kinked hose or one heavy item throwing the load off balance.
When it's more than that, we come out, find the cause and give you a price before any repair. Pumps, lid and door locks, belts, bearings, water valves, controls: we'll tell you which one it is and what it takes to fix.
We work on washers in houses, apartments, cottages and rentals, including stacked laundry centres and all-in-one washer-dryer combos.
- Service
- Top-load, front-load, stacked & all-in-one
- Visits
- Same or next day where possible
- Brands
- Samsung, LG, Bosch, Miele, Whirlpool, Frigidaire & more
- Pricing
- Flat rate, estimate before any repair
- Call or text
- 905-531-7000
- Hours
- Mon–Fri 9 a.m.–7 p.m.
Sat 9 a.m.–4 p.m.
Sun closed
Common problems we fix
Washer problems we see most
Won't drain
Water left in the drum at the end of the cycle. Often a blocked pump filter, a kinked hose or a pump that has quit.
Won't spin
Clothes come out dripping. It can be an off-balance load, a lid or door switch, a belt or a motor problem.
Leaking
From the door boot on a front-loader, a fill hose, the pump or the tub itself. Where the water shows up tells us a lot.
Banging or walking
Loud thumps on the spin cycle, or a washer that moves across the floor. Usually levelling, suspension or bearings.
Won't start or door stays locked
Nothing happens when you press start, or a front-loader won't let go of the door.
Musty smell
Common on front-loaders. Trapped water and residue in the door seal and drain.
Error codes
A code that keeps coming back is the washer telling you where to look. Send us the code when you get in touch.
All-in-one washer-dryers
Combo units that won't drain, won't dry, or stop part way through.
Signs it needs a technician
Signs it's more than a bad load
- Water is still in the drum after the cycle ends
- Clothes are dripping wet after the spin
- There's a puddle under or in front of the washer
- You hear grinding, scraping or a loud roar on the spin
- It hums but the drum doesn't move
- The same error code keeps coming back
Simple, safe things to try
Before you call
- Unplug the washer before you look underneath or behind it.
- Front-loader: many have a drain filter behind a small door at the bottom front. Put towels and a shallow pan down first, then unscrew it slowly. Clear out lint, coins and hair ties.
- Check the drain hose isn't kinked or pushed too far down the drain pipe.
- Spread the load out. One bath mat or comforter on one side can stop a spin.
- Check the washer is level and doesn't rock.
- Use HE detergent in an HE washer, and not too much. Extra suds can slow draining and set off codes.
When to stop and call
Stop there and call us if…
- Water is reaching the outlet, cord or anything electrical
- You smell burning, or the motor hums without turning
- The door is locked with water inside. Don't force it
- A fill hose is bulging or cracked. Turn off both taps behind the washer first
- You hear grinding or scraping on the spin
- It still won't drain after you've cleaned the filter and checked the hose
Turn the washer off and close the taps behind it if water is getting out. Call or text 905-531-7000.
How it works
From a full tub to a working washer
Call or text
Call or text 905-531-7000, or send a request online. We call you back to set a time. Nothing is booked automatically.
Same or next-day visit
We aim for a same-day or next-day visit where possible. Tell us if water is on the floor.
Flat-rate estimate
We find the cause and give you a flat-rate price before any work starts. No surprises, and it's your call.
Repair
Fixed on the spot when we can, or a follow-up visit once the part is in.
FAQ
Washer questions
Do you repair both top-load and front-load washers?
Yes, both, plus stacked laundry centres and all-in-one washer-dryer combos.
My front-loader won't open. What now?
Don't force the door. Many front-loaders stay locked while there's water inside, or until the drum stops. Turn it off, wait a few minutes and try a drain or spin cycle. If it still won't open, call or text us.
Is it worth repairing my washer?
It depends on the fault and the machine. We diagnose it first and give you an estimate before any repair, so you can decide. If replacing makes more sense, we'll tell you.
Why does my front-load washer smell?
Water and soap residue get trapped in the door seal and drain. Leave the door open between loads, wipe the seal, and clean the drain filter. If the smell comes back fast, the washer may not be draining fully.
Do you work on washers at cottages and rentals?
Yes. If the washer was shut down for winter, our cottage checklist covers how to drain it properly. If it's acting up after opening in spring, give us a call.
Which brands do you repair?
We work on the major brands sold in North America, and we're especially well known for Samsung, LG, Bosch, Miele, Whirlpool and Frigidaire, along with their sister brands. See brands we repair. Not sure about yours? Send a photo of the model sticker with your request.
Which areas do you cover?
We're based in Fisherville, in Haldimand County, and we also serve Hamilton, Brantford and Norfolk. See the service areas page for the full list. In Haldimand County and nearby, the service call is $89. Places further from our base have a small travel charge added to the service call, and we'll tell you the amount when we call you back.
Google reviews & our work
Real work, real reviews
Real customers on Google, and real repairs on our Instagram.
Such a pleasant experience with these guys! They were able to repair my leaking refrigerator in an hour and the cost was very reasonable.
We were having a little problem with our dryer and I called in for solution. The next day Wes solved the problem. I will definitely recommend him.