X Appliance Inc.Services / Commercial refrigeration
Commercial refrigeration repair
Smaller jobs on smaller self-contained units: ice machines, glass-door display fridges and coolers, and prep tables. For stores, kitchens and workplaces in Haldimand County, Hamilton, Brantford and nearby.
- Certified technician
- Insured
- Close to 10 years
- Family-owned
- Flat-rate pricing
Self-contained units, the kind that plug into the wall
Self-contained means the whole cooling system is built into the unit, and it plugs into the wall. We take on the smaller jobs on these units: ice machines, display fridges and coolers, and refrigerated prep tables.
When one of these acts up, it's stock, ingredients and sales on the line. Tell us what the unit is and what it's doing, and we'll tell you straight away whether it's a job we can take on.
Larger commercial refrigeration systems need a commercial refrigeration contractor, and we'll say so if yours is one of them. For the jobs we do take, we call you back, plan the visit around your business, and give you an estimate before any repair.
- Units
- Ice machines, display fridges, prep tables
- Jobs
- Smaller jobs on self-contained units
- Visits
- Same or next day where possible
- Pricing
- Flat rate, estimate before any repair
- Call or text
- 905-531-7000
- Hours
- Mon–Fri 9 a.m.–7 p.m.
Sat 9 a.m.–4 p.m.
Sun closed
Common problems we fix
Commercial cooling problems we fix
Display cooler warm
Not holding temperature, or slowly creeping up through the day.
Prep table rail warm
Ingredients in the top rail aren't staying cold, or the cabinet below is warm.
Ice machine not making ice
No ice, slow ice, or thin and cloudy cubes.
Ice machine leaking
Water on the floor around or under the machine.
Noisy or stopped fans
A fan that rattles, grinds or has stopped, so air isn't moving through the unit.
Lights out
A display fridge with dark shelves doesn't sell much.
Doors and gaskets
Torn gaskets, or doors that don't close on their own.
Fogged glass doors
Water beading on the glass of a display cooler.
Signs it needs a technician
Signs to call it in
- The thermometer reads warmer than it should, and it isn't coming down
- Ice is building up on the coil inside the unit
- The compressor starts and stops again and again
- The ice machine has slowed down or stopped
- Water is pooling under or around the unit
- It runs non-stop and still can't keep up
Simple, safe things to try
Before you call
- Put a thermometer inside so you know the real temperature.
- Unplug and clean the condenser coil or its filter. In kitchens, grease and dust clog it fast.
- Leave space around the unit so it can get rid of heat.
- Don't block the air vents inside a display cooler with stock.
- Keep prep table lids closed when you're not using the rail.
- Ice machine: check the water supply is on, and that a water filter, if there is one, isn't overdue.
When to stop and call
Stop there and call us if…
- The temperature keeps climbing with stock inside. Move the stock and call
- The compressor is cycling on and off non-stop
- There's water near the power cord or outlet
- You smell burning
- Ice has built up on the coil. Don't chip at it
- The fix means opening the unit's cooling compartment
Move what you can to a working unit and keep the doors shut while you wait. Call or text 905-531-7000.
How it works
Getting your unit cold again
Call or text
Call or text 905-531-7000, or send a request online. We call you back to set a time. Nothing is booked automatically.
Same or next-day visit
We aim for a same-day or next-day visit where possible. Tell us your business hours.
Flat-rate estimate
We find the cause and give you a flat-rate price before any work starts. No surprises, and it's your call.
Repair
Fixed on the spot when we can, or a follow-up visit once the part is in.
FAQ
Commercial refrigeration questions
What do you mean by self-contained?
A unit with its cooling system built into it, that plugs into the wall. Ice machines, display fridges and prep tables are typical examples.
Do you repair ice machines?
Yes. Ice machines that make no ice, slow ice, or poor ice, and machines that leak.
Do you work on larger commercial refrigeration systems?
No. We take on smaller jobs on smaller self-contained units, like ice machines, display fridges and prep tables. For bigger systems, a commercial refrigeration contractor is the right call.
Can you work around our business hours?
We're open Mon–Fri 9–7 and Sat 9–4. Tell us your hours when we call back and we'll find a time that works.
What should we do with our stock while we wait?
Move it to another working unit if you can, keep the doors closed, and keep a thermometer inside the broken one so you know where it stands.
Which areas do you cover?
We're based in Fisherville, in Haldimand County, and serve Hamilton, Brantford, Norfolk and the towns in between. See the service areas page. In Haldimand County and nearby, the service call is $89. Places further from our base have a small travel charge added to the service call, and we'll tell you the amount when we call you back.
Google reviews & our work
Real work, real reviews
Real customers on Google, and real repairs on our Instagram.
Such a pleasant experience with these guys! They were able to repair my leaking refrigerator in an hour and the cost was very reasonable.
We were having a little problem with our dryer and I called in for solution. The next day Wes solved the problem. I will definitely recommend him.