X Appliance Inc.Services / Vending machines
Vending machine repair
Pop and drink machines, snack machines and combo machines. For factories, lunchrooms, schools, offices and anywhere else that has a vending machine, in Haldimand County, Hamilton, Brantford and nearby.
- Certified technician
- Insured
- Close to 10 years
- Family-owned
- Flat-rate pricing
When the vending machine is down, everyone notices
Warm drinks, a coin slot that spits everything back, a snack hanging off the spiral: a broken vending machine in a lunchroom or a school hallway gets talked about fast. And every day it's down, it isn't selling.
We repair pop and drink machines, snack machines and combo machines. That means the cooling in drink machines, coin and bill acceptors, vend motors and spirals, and the selection buttons and lights.
Whether you own one machine or look after the ones in your building, the process is the same: call or text, we call you back, find the fault and give you an estimate before any repair.
- Machines
- Pop/drink, snack & combo
- For
- Factories, lunchrooms, schools, offices
- Visits
- Same or next day where possible
- Pricing
- Flat rate, estimate before any repair
- Call or text
- 905-531-7000
- Hours
- Mon–Fri 9 a.m.–7 p.m.
Sat 9 a.m.–4 p.m.
Sun closed
Common problems we fix
Vending machine problems we fix
Drinks not cold
The cooling in a pop or drink machine has slowed down or stopped.
Coins rejected
The coin mechanism won't accept coins, jams, or isn't giving change.
Bills rejected
The bill acceptor won't take bills, or a bill is stuck.
Snacks not dropping
A vend motor or spiral that won't turn, or product that hangs up.
Takes money, doesn't vend
The machine accepts payment but nothing comes out.
Buttons not working
A selection or keypad that doesn't respond.
Lights out
A dark front panel makes the machine look closed.
No power
Nothing at all, even though it's plugged in.
Signs it needs a technician
Signs to call it in
- Drinks are coming out cool instead of cold
- Frost or ice is building up inside a drink machine
- People say it took their money
- One column keeps showing sold out when it's full
- New noise from the cooling area at the bottom
- Water under a drink machine
Simple, safe things to try
Before you call
- Check it's plugged in and the outlet has power.
- Make sure there's space behind the machine. Pushed tight to the wall, it can't get rid of heat.
- Write down which selection fails and any message on the display.
- Look for a bill sticking out of the acceptor, but don't pry at it with tools.
- Stop loading a column that keeps jamming until it's checked.
- Have the keys, or someone with keys, ready for our visit.
When to stop and call
Stop there and call us if…
- Never rock or tilt a vending machine to free a product. They are heavy and can tip
- You smell burning, or the breaker keeps tripping
- There's water under the machine near the power cord
- The cooling has stopped and there's stock inside
- A coin or bill mechanism is jammed inside the machine
- The fix means opening up the cooling area or wiring
If it's a drink machine and the cooling has stopped, tell us when you call so we can plan the visit. Call or text 905-531-7000.
How it works
Getting your machine back in service
Call or text
Call or text 905-531-7000, or send a request online. We call you back to set a time. Nothing is booked automatically.
Same or next-day visit
We aim for a same-day or next-day visit where possible. Tell us your site hours and who has the keys.
Flat-rate estimate
We find the cause and give you a flat-rate price before any work starts. No surprises, and it's your call.
Repair
Fixed on the spot when we can, or a follow-up visit once the part is in.
FAQ
Vending machine questions
What kinds of vending machines do you repair?
Pop and drink machines, snack machines, and combo machines that do both.
Who do you repair vending machines for?
Factories, lunchrooms, schools, offices and anywhere else with a vending machine. Owners, operators and building or facility staff can all call us.
Do you fix the cooling in drink machines?
Yes. If your drinks are coming out warm, the cooling system is the first thing we check.
Can you fix coin and bill acceptors?
Yes. Coins or bills being rejected, jams, and change problems are all common calls.
Does someone need to be there?
Someone with access to the machine and its keys. We'll set that up when we call you back.
Which areas do you cover?
We're based in Fisherville, in Haldimand County, and serve Hamilton, Brantford, Norfolk and the towns in between. See the service areas page. In Haldimand County and nearby, the service call is $89. Places further from our base have a small travel charge added to the service call, and we'll tell you the amount when we call you back.
Google reviews & our work
Real work, real reviews
Real customers on Google, and real repairs on our Instagram.
Such a pleasant experience with these guys! They were able to repair my leaking refrigerator in an hour and the cost was very reasonable.
We were having a little problem with our dryer and I called in for solution. The next day Wes solved the problem. I will definitely recommend him.