Services / Insurance claim inspections
Appliance inspections for insurance claims
Flooded basement or water damage in the house? We're certified to inspect appliances and tell you, appliance by appliance, whether it's worth repairing or not. Haldimand County, Hamilton, Brantford and nearby.
- Certified technician
- Insured
- Close to 10 years
- Family-owned
- Flat-rate pricing
A clear answer for your claim: repair it, or don't
After a flood or other damage, the appliances are often the big question on an insurance claim. The washer and dryer sat in water, the freezer in the basement went under, the dishwasher leaked into the kitchen. Do they need replacing, or can they be fixed?
We do insurance claim inspections on houses for floods and other damage. We're certified to inspect appliances, so we go through each one with a detailed inspection checklist and tell you honestly whether it's worth repairing or not worth repairing. You get a written report with photos that you can send to your insurance adjuster.
For the appliances that are worth fixing, we can do the repair too, with a flat-rate estimate before any work starts.
- Service
- Appliance inspection for insurance claims
- For
- Floods, water and other damage
- You get
- Written report, photos & inspection checklist
- Answer
- Worth repairing or not, per appliance
- Brands
- Samsung, LG, Bosch, Miele, Whirlpool, Frigidaire & more
- Pricing
- Flat rate, estimate before any repair
- Call or text
- 905-531-7000
- Hours
- Mon–Fri 9 a.m.–7 p.m.
Sat 9 a.m.–4 p.m.
Sun closed
What we inspect
What we inspect after a flood or damage
Flooded basements
Washers, dryers and chest or upright freezers that sat in water.
Water-damaged kitchens
Dishwashers, fridges, ranges and microwaves exposed to water or leaks.
Leaks from an appliance
When a burst hose or a leaking appliance caused the damage in the first place.
Other damage
Appliances that stopped working after damage to the house.
Rentals and cottages
For landlords, property managers and owners who aren't on site.
Report for your adjuster
Written report, photos and a detailed checklist, with one clear answer per appliance.
When to book
When to book an inspection
- Your insurance company or adjuster needs to know the state of the appliances
- An appliance sat in water, even for a short time
- An appliance stopped working after a leak or damage
- You're not sure an appliance is safe to turn back on
- You need to know whether to repair or replace before you decide
- It's a rental or cottage and you need someone to check on your behalf
Simple, safe things to try
Before we arrive
- Don't plug in or turn on any appliance that sat in water.
- Only switch off a breaker if you can reach the panel without standing in water.
- Take photos of the appliances and of how high the water came.
- Write down the brand and model numbers, or photograph the stickers.
- Check with your insurer before you throw any appliance out.
- Tell us your claim number and adjuster's name if you have them.
When to stop and call
Stay safe. Don't…
- Step into standing water near outlets or appliances
- Try to dry out and restart a flooded appliance yourself
- Use an appliance that sparks, trips the breaker or smells burnt
- Open up appliance panels to look inside
- Throw out damaged appliances before your insurer says it's okay
- Plug in anything that's still wet
If there's water near your electrical panel, stay out of it and get help first. Call or text 905-531-7000.
How it works
From damage to a clear answer
Call or text
Call or text 905-531-7000, or send a request. Tell us it's an insurance inspection, and what happened.
Inspection visit
We aim for a same-day or next-day visit where possible, and look at each affected appliance.
Written report
A written report with photos and a detailed checklist: worth repairing, or not worth repairing, for each appliance.
Repair if it's worth it
For the ones worth fixing, we give a flat-rate estimate and can do the repair.
FAQ
Insurance inspection questions
What comes with the inspection?
A written report with photos and a detailed inspection checklist, with a clear answer for each appliance: worth repairing or not worth repairing. You can send it straight to your insurance adjuster.
Are you certified to inspect appliances?
Yes. We're certified to inspect appliances and decide whether they're worth repairing, with close to 10 years of hands-on repair experience.
Can you repair the appliances that are worth fixing?
Yes. You get a flat-rate estimate before any work starts.
Should flooded appliances be thrown out?
Don't throw anything out until your insurer says so. Leave it unplugged and let us inspect it first.
Which brands do you repair?
We work on the major brands sold in North America, and we're especially well known for Samsung, LG, Bosch, Miele, Whirlpool and Frigidaire, along with their sister brands. See brands we repair. Not sure about yours? Send a photo of the model sticker with your request.
Do you inspect rentals and cottages?
Yes. Landlords, property managers and owners can book an inspection, and we'll arrange access when we call back.
Google reviews & our work
Real work, real reviews
Real customers on Google, and real repairs on our Instagram.
Such a pleasant experience with these guys! They were able to repair my leaking refrigerator in an hour and the cost was very reasonable.
We were having a little problem with our dryer and I called in for solution. The next day Wes solved the problem. I will definitely recommend him.
X Appliance Inc.